R&R Lotion compounding room: a technician in a lab coat and hairnet takes a reading at a stainless kettle while a colleague checks a mixing tank

About R&R Lotion

Family-owned skin care maker since 1983

R&R Lotion started in Scottsdale, Arizona with one simple goal: make skin care that holds up to real work. We still formulate and make every I.C. product in our own facility, for the professionals who wear it.

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R&R LOTIONUSA

Our story

A team of professionals, since 1983

R&R Lotion started in 1983 as a family-owned business in Scottsdale, Arizona. Founded by Richard Rich, it began with skin care that had to hold up to real work. Today we make skin care, hand hygiene, sun and insect protection, and ESD products for professionals across the country.

Made in our own facility

We formulate and manufacture in-house. Our on-site quality and regulatory team brings decades of safety and regulatory experience to every batch, for our own I.C. line and for private label customers.

Built for specific jobs

Our products are built for specific professions, not a generic consumer: ESD-safe lotions for electronics plants, alcohol-free sanitizers for healthcare, and sunscreen and insect repellent for crews who work outside.

We also teach

Our sales team gives lunch and learn talks on skin cancer, insect-borne disease, poison ivy and hand hygiene, so safety managers bring something useful back to their teams.

Book a lunch & learn →

Lineman applying I.C. Industrial Sunscreen at the truck

Our mission

Skin care made for the work

You can’t take a day off for poison ivy, a sunburn or cracked hands on second shift. So we start with the job, then build the formula around it. A lineman’s sunscreen has to stay on through sweat without hurting the gloves. A nurse’s lotion can’t fight the CHG or the latex.

We want to be a partner, not just a product line. That means working closely with the professionals who use our products, the distributors who sell them and the suppliers who help us make them.

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R&R LOTIONUSA

FDARegistered facility, No. 3004167955, so we can make OTC products such as sunscreen and sanitizer in-house.

EPARegistered facility and products, including our EPA-registered insect repellent.

NSFI.C. Antibacterial Hand Cleaner is NSF E2. Both I.C. Lotions are NSF E4.

GSAContract holder, GSA MAS contract 47QSMS24D0078, for federal and defense buyers.

Inside our Scottsdale plant

Where every bottle is made

Our lab, testing equipment and warehouse, all under one roof in Arizona.

Our products →

Overhead view of two R&R Lotion team members in hairnets and R&R work shirts cleaning an open stainless steel mixing kettle — Mixing & sanitation

R&R Lotion team member in a hairnet, mask and gloves holding a filled 32 oz bottle of I.C. Hand Lotion at the filler — Filling

R&R Lotion chemist measuring a sample with a pH meter, beside a viscometer and a microscope — Quality lab

R&R Lotion technician running an FTIR spectrometer to identify an incoming raw material — Raw-material testing

Forklift lifting a bulk container onto raw-material racks of drums and totes in the R&R Lotion warehouse — Warehouse

Safety and quality

A 7-step quality system

Quality starts long before a bottle is filled. Our system covers every stage, from the first supplier to the last shipment. When you open an R&R product, it matches the one before it.

1. Suppliers

We vet each supplier and fill any gaps with published scientific data.

2. Ingredients

Every ingredient must pass our Approved Ingredient List before we use it. Every ingredient is listed on the product page, along with what the key ones do.

3. Formulas

Our R&D team builds formulas that work and that we can make consistently.

4. Packaging

We lab-test packaging to make sure it is compatible with the formula and easy to use.

5. Process and facility

We follow Current Good Manufacturing Practice (cGMP) and keep equipment cleaned and sanitized.

6. Monitoring

We audit and lab-test on a regular schedule, and we check raw materials and packaging when they arrive.

7. Continuous improvement

We review our procedures often and fix what we find.

Blue drums of raw material on a pallet beside a wire cage marked Caution Quarantined, with an R&R Lotion team member at the cage and a forklift driver alongside — Incoming materials, quarantine

Our commitment

To the people who do the work

Professionals

Gear that solves real problems

Professionals count on their gear to get the job done. We build products that solve real problems on the job, and we offer in-person training, online articles and handouts on skin health and safety.

Read our articles →

Industries

No harm to the job itself

We check the effect on tools, machines, finished goods, processes and PPE. Where a standard exists, such as an ASTM method, we test to it, and we run trials with professional partners.

Industries we serve →

Distributors

Transparency and fair pricing

Our partnerships rest on transparency, fair pricing and ethical business, with sales training, marketing assets and help with order cycles, inventory and shipping.

Become a distributor →

Sustainability. We favor recyclable packaging and recycled plastic and paper where we can. Our products are cruelty-free, and we keep aquatic life in mind when we choose ingredients. In the plant we work to reduce wastewater, clean with steam and biodegradable cleaners, and have moved to more efficient lighting and AC controls.

Associations. R&R Lotion belongs to ASSP, VPPPA, AIHA, NSC, APIC and EOS/ESD, and our team attends their trade shows and training seminars. That is how we keep up with what safety and quality teams need next.

The company