Hospitality worker using R&R Lotion skin care

Hotels & Hospitality

Hand hygiene for hotels and resorts

Housekeeping, kitchen and maintenance staff wash and sanitize all day, and their hands show it. A hotel runs on clean rooms and healthy staff. We make the hand care that protects both, plus refillable bath amenities your guests will notice.

R&R LOTIONUSA

What a shift does to your hands

Clean rooms, healthy staff, happy guests

Every department has its own hand-care problem. Here’s where it comes from, and what helps.

Problem 01

Kitchen hands that never dry

Line cooks and dishwashers wash constantly. Whatever goes on their hands has to carry the right NSF category for food and food-prep areas.

NSF and food handling →
Problem 02

High-touch surfaces

Counters, tables, door handles and front-desk pens carry germs from guest to guest. Housekeeping needs a cleaner that’s mild and streak-free.

Cleaning and disinfecting practices →
Problem 03

Alcohol sanitizer at every station

Alcohol sanitizer dries hands fast, and storing lots of it brings fire-code limits. Alcohol-free options keep hands softer and storage simpler.

NFPA rules on sanitizer storage →

The property kit

Hand sanitizer, hand cleaner, lotion and bath amenities for hotels

Hand hygiene for staff, NSF-registered hand care for the kitchen, and amenities for the guest shower.

All sanitizers →
IC Alcohol Free Foaming Hand Sanitizer
SanitizeIC Alcohol Free Foaming Hand SanitizerAlcohol-free foaming sanitizer with benzalkonium chloride. Kills germs quickly while conditioning the skin. NSF E3.From $7.49 4.0 on Amazon · 22 ratingsAdd to cart · $8.0950ml Foaming Pump · other sizes
IC Antibacterial Hand Cleaner
CleanIC Antibacterial Hand CleanerRemoves grease, dirt and grime and helps eliminate germs while you wash. Made for food environments. NSF E2.From $10.99Add to cart · $10.998oz. · other sizes
IC Lotion Fragrance Free (Cleanroom)
ProtectIC Lotion Fragrance Free (Cleanroom)Fragrance-free hand lotion with no silicones, lanolin, glycerin or mineral oils. NSF E4 for use around food-prep areas.From $8.99 ★★★★★ (6) 4.3 on Amazon · 29 ratingsAdd to cart · $8.998oz. · other sizes
Pura Vida Body Wash
GuestPura Vida Body WashPura Vida Revitalizing Body Wash loaded with botanicals and vitamins, in refillable sizes.From $15.84Out of stock · $15.8432oz, · other sizes

Also for the crew: Pura Vida Shampoo · Pura Vida Conditioner · I.C. Workstation Cleaner · I.C. Sanitizing Cream

Hospitality worker using R&R Lotion skin care

For GMs, executive housekeepers & chefs

One supplier from the kitchen to the guest shower

Sanitizer at the front desk, NSF-registered hand care in the kitchen, refillable amenities in every room. Tell us about your property and we’ll help you choose products and dispensers.

R&R LOTIONUSA
NSF E2I.C. Antibacterial Hand Cleaner
NSF E4Both I.C. Lotions, for use around food-prep areas
15 secI.C. Foaming Hand Sanitizer kills germs in as little as 15 seconds
Since 1983Made in our FDA registered facility in Scottsdale, AZ

On the property

Made for every shift

Hospitality worker using R&R Lotion skin care (Back of house)
Back of house
Hospitality worker using R&R Lotion skin care (Housekeeping cart)
Housekeeping cart
Hospitality worker using R&R Lotion skin care (Kitchen line)
Kitchen line
Hospitality worker using R&R Lotion skin care (Guest shower)
Guest shower
Hospitality worker using R&R Lotion skin care (Front desk)
Front desk

Field Notes

What a hotel shift does to your hands

Five short animated chapters: the work, the exposure, what happens in the skin, why we built the product, and how to use it on the job.

Education, not medical advice. If your skin cracks, bleeds or won’t settle down, talk to your manager or a clinician.

CaptionThree departments, one property: housekeeping carts, the kitchen line and the front desk, all washing and sanitizing around the clock.

01 · The shift

Clean rooms, clean hands

Room attendants strip beds, scrub bathrooms and wipe down every high-touch surface, room after room, in and out of gloves. Line cooks and dishwashers wash their hands more times in a shift than they could count. The front desk handles keys, pens, cash and cards from every guest.

A hotel runs on clean rooms and healthy staff. Both depend on hands that hold up to the work.

In the FDA Food Code, a hand antiseptic goes only on hands that have already been washed. In the kitchen, sanitizer is a second step, not a stand-in for the sink.FDA Food Code, 2-301 (Hands and Arms)

CaptionThe outer layer is skin cells (bricks) held together by natural oils and lipids (the yellow mortar). Every wash (blue) and every splash of cleaning chemical (purple) takes some of that mortar with it.

02 · Wet work

Water, chemicals and gloves

  • Skin cells
  • Oils and lipids
  • Water
  • Cleaning chemicals

The outermost layer of skin, the stratum corneum, is made of dead skin cells held together by natural oils and lipids. Picture bricks and mortar. The mortar holds moisture in and keeps irritants out.

Hotel work wears that mortar away from three directions: constant washing in the kitchen, cleaning chemicals in housekeeping, and gloves that trap sweat against the skin for hours. Alcohol sanitizer at every station adds a fourth.

Source: R&R Lotion blog, Protecting Your Skin with Barrier Creams (2023).

CaptionWith the mortar gone, moisture escapes, irritants work their way in, and the skin underneath reddens and cracks.

03 · What develops

Irritant contact dermatitis

  • Water escaping
  • Irritants

Keep exposing skin to water, cleaners and the inside of a glove and the barrier breaks down. That’s irritant contact dermatitis. It starts as redness, itching and dryness and can progress to cracking and blistering.

NIOSH counts skin disease among the most common work-related illnesses, and wet work, with hands wet or gloved for long stretches, is one of its main causes. Cracked hands are also harder to keep clean, which matters on a kitchen line.

There’s a second type, allergic contact dermatitis, where skin becomes sensitized to something it touches, including some glove materials and cleaning products. If your hands won’t heal, get them looked at.

CaptionThree NSF categories, one routine: an E2 hand cleaner at the sink, E3 sanitizers on the cart and at the desk, and E4 lotions for break time.

04 · Why we built it

Built to work next to the kitchen

Hand care in a hotel has to be fine around food-prep areas, gentle enough to use all shift, and easy to store in bulk. So we built a short line where every hand product has its NSF category on file, and the sanitizers carry no alcohol.

I.C. Antibacterial Hand Cleaner · NSF E2

The hand soap for the kitchen and back-of-house sinks. Benzalkonium chloride kills 99.99% of germs. No soap, silicone, lanolin or mineral oil, and no harsh solvents.

See the hand cleaner →

I.C. Foaming Hand Sanitizer and Hand Sanitizing Cream · NSF E3

Alcohol-free benzalkonium chloride sanitizers that kill 99.99% of germs; the foam does it in as little as 15 seconds. Non-flammable, so bulk storage is simpler. The cream adds dimethicone 1.5% with shea and sunflower butters to keep hands moisturized while you sanitize.

See the foam →   See the cream →

I.C. Lotion, Fragrance Free · NSF E4

Purified DI water base. No silicones, lanolin, glycerin or mineral oils. Use before nitrile, latex or vinyl gloves. Dries with no oily residue.

See the lotion →

I.C. Lotion and the Hand Sanitizing Cream are dermatologist tested: a 50-subject patch test with zero reactions.ALS / BioScreen, FDA-registered lab, Study 22-522A (2022)

For counters, desks and other hard surfaces, I.C. Workstation Cleaner is a mild, streak-free, odorless cleaner. It’s a cleaner, not a registered disinfectant.

CaptionFour moments on shift: clocking in, between rooms or tasks, break time, and before you head home.

05 · On shift

When to use what

  1. 1
    Clock inWash with I.C. Antibacterial Hand Cleaner (E2). In the kitchen, follow with sanitizer (E3) on the washed hands if your food safety plan calls for it.
  2. 2
    Each room or taskGloves off, then I.C. Foaming Hand Sanitizer from the cart, rubbed in until dry, then fresh gloves. In the kitchen: wash first, every time.
  3. 3
    Break timeI.C. Lotion (E4) where your plan allows it. Let it dry, then wash and glove before you go back to the line.
  4. 4
    End of shiftAfter your last wash, lotion once more before you head home.

Follow your property’s food safety plan and the label directions on each sanitizer and cleaning chemical.

Sources
  1. FDA Food Code, 2-301 Hands and Arms (hand antiseptics applied only to washed hands).
  2. CDC / NIOSH, Skin Exposures and Effects (skin disease and wet work).
  3. Protecting your skin with barrier creams (2023): stratum corneum, oils and lipids.
  4. NSF registration and its role in food handling (2024).
  5. NFPA rules on alcohol hand sanitizer storage (2025).
  6. NSF registrations on file: I.C. Antibacterial Hand Cleaner E2; I.C. Alcohol-Free Foaming Hand Sanitizer and I.C. Hand Sanitizing Cream E3; I.C. Lotion, Fragrance Free, E4.
  7. I.C. Alcohol-Free Foaming Hand Sanitizer and I.C. Hand Sanitizing Cream Drug Facts; I.C. Hand Lotion (Cleanroom) and I.C. Sanitizing Cream Technical Data Sheets, 08/01/2022; I.C. Antibacterial Hand Cleaner and I.C. Workstation Cleaner product data.
  8. ALS / BioScreen, Human Repeat Insult Patch Test, Study 22-522A, November 2, 2022.

Join the crew

A community of the trades

Pick your work. We’ll send what’s useful for your job: plain-English guides, seasonal reminders and invites to short webinars for crews and safety managers.

Coming soon

Be the one your staff listens to

We’re building an ambassador program for the people crews already listen to.

  • Your own code to share with your crew
  • A seat at our webinars, with early product news
  • Samples for the trailer, the unit or the shop

Join the crew and you’ll be the first to hear when it opens.

Field notes for your trade

Articles and webinar invites matched to the work you do. A few emails a month.

Questions hotel teams ask

Hotel hand hygiene: FAQ

Can kitchen staff use your products?
Yes. I.C. Antibacterial Hand Cleaner is NSF E2 and both I.C. Lotions are NSF E4, so kitchen staff can protect their hands without leaving the line.
Is the foaming sanitizer alcohol-free?
Yes. I.C. Foaming Hand Sanitizer uses benzalkonium chloride instead of alcohol and kills germs in as little as 15 seconds while conditioning the skin.
What do you have for counters and high-touch areas?
I.C. Workstation Cleaner is a mild, streak-free, odorless cleaner for counters, tables and other high-touch surfaces. It’s a cleaner, not a registered disinfectant.
Do you offer guest bath amenities?
Yes. Pura Vida shampoo, conditioner and body wash are loaded with botanicals and vitamins and come in refillable sizes to reduce waste.
Can our property get samples?
Yes. Request free samples and we’ll help you choose products and dispensers for each department.

Skin care that cares about the worker and about the work

Try it at your property first.

Free samples for general managers, housekeeping and kitchen leads. Buy direct or through your distributor.